Governance, Risk & Compliance
Customer Due Diligence and Enhanced Due Diligence
This practical course develops directly applicable capability in Customer Due Diligence and Enhanced Due Diligence. Participants work in depth on CDD Scope and Standards, and Legal Persons and Ownership, and Customer Risk Profiling, then convert the methods into tools and actions suited to their workplace.
Objectives
- Apply the principles and methods of cdd scope and standards in a workplace context.
- Apply the principles and methods of legal persons and ownership in a workplace context.
- Apply the principles and methods of customer risk profiling in a workplace context.
- Apply the principles and methods of enhanced due diligence in a workplace context.
- Apply the principles and methods of periodic and event-driven review in a workplace context.
- Apply the principles and methods of edd case workshop in a workplace context.
Target audience
- Professionals responsible for the subject area
- Managers and supervisors
- Analysts, coordinators, and specialists
- Project and improvement teams
- Employees preparing for broader responsibilities
Program outline
A clear structure for the learning journey.
Program outline
Outline points are grouped in one designed block instead of being treated as separate module cards.
Module 1: CDD Scope and Standards
Customer identity, purpose, and intended relationship
Simplified, standard, and enhanced due diligence
Roles, approvals, and evidence standards
Module 2: Legal Persons and Ownership
Registration, directors, shareholders, and controllers
Tracing ownership through layered entities
Identifying the ultimate beneficial owner
Module 3: Customer Risk Profiling
Country, industry, product, channel, and behavior factors
Risk scoring and professional judgment
Documenting overrides and approval
Module 4: Enhanced Due Diligence
Source of wealth and source of funds
PEP, adverse media, sanctions, and reputation checks
Independent corroboration and senior approval
Module 5: Periodic and Event-Driven Review
Review frequency by risk
Ownership, activity, geography, and behavior triggers
Refreshing evidence and resolving discrepancies
Module 6: EDD Case Workshop
Building a defensible customer file
Identifying gaps and follow-up questions
Approve, restrict, decline, or exit decisions
Materials provided
- ○ Course-specific presentation slides
- ○ Practical exercises and facilitated activities
- ○ Course-specific worksheets, checklists, and templates
- ○ Applied workplace case studies
- ○ 4D Certificate of Completion issued by 4D Training & Consultancy
- ○ Post-course support for implementation questions
Training Options
Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.
Why choose 4D
4D adapts this program to the participant group and workplace context. Delivery combines structured explanation with course-specific exercises, realistic cases, working tools, and an action-planning component so participants can transfer the learning to their roles.
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