Governance, Risk & Compliance
Customer Due Diligence and Enhanced Due Diligence
This practical course develops directly applicable capability in Customer Due Diligence and Enhanced Due Diligence. Participants work in depth on CDD Scope and Standards, and Legal Persons and Ownership, and Customer Risk Profiling, then convert the methods into tools and actions suited to their workplace.
Objectives
- Apply the principles and methods of cdd scope and standards in a workplace context.
- Apply the principles and methods of legal persons and ownership in a workplace context.
- Apply the principles and methods of customer risk profiling in a workplace context.
- Apply the principles and methods of enhanced due diligence in a workplace context.
- Apply the principles and methods of periodic and event-driven review in a workplace context.
- Apply the principles and methods of edd case workshop in a workplace context.
Target audience
- Professionals responsible for the subject area
- Managers and supervisors
- Analysts, coordinators, and specialists
- Project and improvement teams
- Employees preparing for broader responsibilities
Program outline
A clear structure for the learning journey.
Outline points are grouped in one designed block instead of being treated as separate module cards.
01CDD Scope and Standards3 topics
- Customer identity, purpose, and intended relationship
- Simplified, standard, and enhanced due diligence
- Roles, approvals, and evidence standards
02Legal Persons and Ownership3 topics
- Registration, directors, shareholders, and controllers
- Tracing ownership through layered entities
- Identifying the ultimate beneficial owner
03Customer Risk Profiling3 topics
- Country, industry, product, channel, and behavior factors
- Risk scoring and professional judgment
- Documenting overrides and approval
04Enhanced Due Diligence3 topics
- Source of wealth and source of funds
- PEP, adverse media, sanctions, and reputation checks
- Independent corroboration and senior approval
05Periodic and Event-Driven Review3 topics
- Review frequency by risk
- Ownership, activity, geography, and behavior triggers
- Refreshing evidence and resolving discrepancies
06EDD Case Workshop3 topics
- Building a defensible customer file
- Identifying gaps and follow-up questions
- Approve, restrict, decline, or exit decisions
Materials provided
- ○ Course-specific presentation slides
- ○ Practical exercises and facilitated activities
- ○ Course-specific worksheets, checklists, and templates
- ○ Applied workplace case studies
- ○ 4D Certificate of Completion issued by 4D Training & Consultancy
- ○ Post-course support for implementation questions
Training Options
Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.
Why choose 4D
4D adapts this program to the participant group and workplace context. Delivery combines structured explanation with course-specific exercises, realistic cases, working tools, and an action-planning component so participants can transfer the learning to their roles.
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