4D Training & Consultancy

Governance, Risk & Compliance

Customer Due Diligence and Enhanced Due Diligence

This practical course develops directly applicable capability in Customer Due Diligence and Enhanced Due Diligence. Participants work in depth on CDD Scope and Standards, and Legal Persons and Ownership, and Customer Risk Profiling, then convert the methods into tools and actions suited to their workplace.

Duration confirmed during proposalIn-house, online, or customized deliveryCorporate teams and professional groups

Objectives

  • Apply the principles and methods of cdd scope and standards in a workplace context.
  • Apply the principles and methods of legal persons and ownership in a workplace context.
  • Apply the principles and methods of customer risk profiling in a workplace context.
  • Apply the principles and methods of enhanced due diligence in a workplace context.
  • Apply the principles and methods of periodic and event-driven review in a workplace context.
  • Apply the principles and methods of edd case workshop in a workplace context.

Target audience

  • Professionals responsible for the subject area
  • Managers and supervisors
  • Analysts, coordinators, and specialists
  • Project and improvement teams
  • Employees preparing for broader responsibilities

Program outline

A clear structure for the learning journey.

Program outline

Outline points are grouped in one designed block instead of being treated as separate module cards.

Module 1: CDD Scope and Standards

Customer identity, purpose, and intended relationship

Simplified, standard, and enhanced due diligence

Roles, approvals, and evidence standards

Module 2: Legal Persons and Ownership

Registration, directors, shareholders, and controllers

Tracing ownership through layered entities

Identifying the ultimate beneficial owner

Module 3: Customer Risk Profiling

Country, industry, product, channel, and behavior factors

Risk scoring and professional judgment

Documenting overrides and approval

Module 4: Enhanced Due Diligence

Source of wealth and source of funds

PEP, adverse media, sanctions, and reputation checks

Independent corroboration and senior approval

Module 5: Periodic and Event-Driven Review

Review frequency by risk

Ownership, activity, geography, and behavior triggers

Refreshing evidence and resolving discrepancies

Module 6: EDD Case Workshop

Building a defensible customer file

Identifying gaps and follow-up questions

Approve, restrict, decline, or exit decisions

Materials provided

  • ○ Course-specific presentation slides
  • ○ Practical exercises and facilitated activities
  • ○ Course-specific worksheets, checklists, and templates
  • ○ Applied workplace case studies
  • ○ 4D Certificate of Completion issued by 4D Training & Consultancy
  • ○ Post-course support for implementation questions

Training Options

Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.

Why choose 4D

4D adapts this program to the participant group and workplace context. Delivery combines structured explanation with course-specific exercises, realistic cases, working tools, and an action-planning component so participants can transfer the learning to their roles.

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