Hardware-Networking
VMware Horizon VDI Administration
This practical course helps professionals master VMware Horizon VDI administration, desktop pools, profiles, remote access, user experience, and troubleshooting. The program connects key concepts, real use cases, risks, tools, and operational decisions so participants can apply the learning in their work environment. It can be tailored to the organization’s sector, internal systems, participant maturity, and performance objectives.
Objectives
- Understand the concepts, challenges, and use cases related to VMware Horizon VDI administration, desktop pools, profiles, remote access, user experience, and troubleshooting.
- Identify the data, systems, processes, and stakeholders required for effective implementation.
- Assess risks, limitations, governance requirements, and practical control points.
- Use methods, tools, and templates to structure analysis and decision-making.
- Translate learning into action plans, recommendations, and measurable improvement opportunities.
- Adapt the approach to the operating context, team maturity, and business objectives.
Target audience
- Network, systems, and infrastructure administrators
- Support technicians and IT engineers
- Data center, endpoint, and operations teams
- Professionals preparing for networking certifications
- IT managers responsible for availability and resilience
Program outline
A clear structure for the learning journey.
Program outline
Outline points are grouped in one designed block instead of being treated as separate module cards.
Module 1: Horizon Architecture, Connection Servers, and Components
Foundation for Horizon Architecture, Connection Servers, and Components: application, analysis, and review points linked to the module
Terminology and decisions in Horizon Architecture, Connection Servers, and Components: application, analysis, and review points linked to the module
Inputs required for Horizon Architecture, Connection Servers, and Components: application, analysis, and review points linked to the module
Typical mistakes around Horizon Architecture, Connection Servers, and Components: applied exercise and practical decision from a realistic scenario
Module 2: Desktop Pools, Images, Profiles, and Application Delivery
Current-state mapping for Desktop Pools, Images, Profiles, and Application Delivery: application, analysis, and review points linked to the module
Examples and scenarios involving Desktop Pools, Images, Profiles, and Application Delivery: application, analysis, and review points linked to the module
Diagnostic questions about Desktop Pools, Images, Profiles, and Application Delivery: application, analysis, and review points linked to the module
Evidence produced through Desktop Pools, Images, Profiles, and Application Delivery: applied exercise and practical decision from a realistic scenario
Module 3: User Access, Remote Display Protocols, and Experience
Design considerations for User Access, Remote Display Protocols, and Experience: application, analysis, and review points linked to the module
Roles and responsibilities in User Access, Remote Display Protocols, and Experience: application, analysis, and review points linked to the module
Exceptions and constraints affecting User Access, Remote Display Protocols, and Experience: application, analysis, and review points linked to the module
Quality checks for User Access, Remote Display Protocols, and Experience: applied exercise and practical decision from a realistic scenario
Module 4: Authentication, Security, and External Access
Operating model for Authentication, Security, and External Access: application, analysis, and review points linked to the module
Tools and workflow steps in Authentication, Security, and External Access: application, analysis, and review points linked to the module
Handoffs and approvals around Authentication, Security, and External Access: application, analysis, and review points linked to the module
Escalation points in Authentication, Security, and External Access: applied exercise and practical decision from a realistic scenario
Module 5: Monitoring, Helpdesk Views, Logs, and Troubleshooting
Performance measures for Monitoring, Helpdesk Views, Logs, and Troubleshooting: application, analysis, and review points linked to the module
Review routines after Monitoring, Helpdesk Views, Logs, and Troubleshooting: application, analysis, and review points linked to the module
Improvement actions for Monitoring, Helpdesk Views, Logs, and Troubleshooting: application, analysis, and review points linked to the module
Sustaining discipline around Monitoring, Helpdesk Views, Logs, and Troubleshooting: applied exercise and practical decision from a realistic scenario
Module 6: Capacity, Performance, Storage, and Network Impacts
Advanced scenarios in Capacity, Performance, Storage, and Network Impacts: application, analysis, and review points linked to the module
Failure patterns seen in Capacity, Performance, Storage, and Network Impacts: application, analysis, and review points linked to the module
Coordination challenges during Capacity, Performance, Storage, and Network Impacts: application, analysis, and review points linked to the module
Recovery actions for Capacity, Performance, Storage, and Network Impacts: applied exercise and practical decision from a realistic scenario
Module 7: Operational Procedures, Updates, and User Support
Governance requirements for Operational Procedures, Updates, and User Support: application, analysis, and review points linked to the module
Data quality checks in Operational Procedures, Updates, and User Support: application, analysis, and review points linked to the module
Risk controls related to Operational Procedures, Updates, and User Support: application, analysis, and review points linked to the module
Value measures for Operational Procedures, Updates, and User Support: applied exercise and practical decision from a realistic scenario
Module 8: VDI Design Workshop and Rollout Plan
Implementation planning for VDI Design Workshop and Rollout Plan: application, analysis, and review points linked to the module
Readiness questions before VDI Design Workshop and Rollout Plan: application, analysis, and review points linked to the module
Pilot design for VDI Design Workshop and Rollout Plan: application, analysis, and review points linked to the module
Lessons learned after VDI Design Workshop and Rollout Plan: applied exercise and practical decision from a realistic scenario
Materials provided
- ○ Slides used during the sessions
- ○ Group activities and practical exercises
- ○ Worksheets, checklists, and templates
- ○ Case studies relevant to the course
- ○ 4D Certificate of Completion issued by 4D Training & Consultancy
- ○ Post-course support for technical queries and guidance
Training Options
Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.
Why choose 4D
4D Training & Consultancy designs technical and professional programs around the client’s operating reality. The course can be adapted to sector requirements, internal systems, team capability, practical use cases, and the level of depth required by the audience.
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