Hardware-Networking
VMware Horizon VDI Administration
This practical course helps professionals master VMware Horizon VDI administration, desktop pools, profiles, remote access, user experience, and troubleshooting. The program connects key concepts, real use cases, risks, tools, and operational decisions so participants can apply the learning in their work environment. It can be tailored to the organization’s sector, internal systems, participant maturity, and performance objectives.
Objectives
- Understand the concepts, challenges, and use cases related to VMware Horizon VDI administration, desktop pools, profiles, remote access, user experience, and troubleshooting.
- Identify the data, systems, processes, and stakeholders required for effective implementation.
- Assess risks, limitations, governance requirements, and practical control points.
- Use methods, tools, and templates to structure analysis and decision-making.
- Translate learning into action plans, recommendations, and measurable improvement opportunities.
- Adapt the approach to the operating context, team maturity, and business objectives.
Target audience
- Network, systems, and infrastructure administrators
- Support technicians and IT engineers
- Data center, endpoint, and operations teams
- Professionals preparing for networking certifications
- IT managers responsible for availability and resilience
Program outline
A clear structure for the learning journey.
Outline points are grouped in one designed block instead of being treated as separate module cards.
01Horizon Architecture, Connection Servers, and Components4 topics
- Foundation for Horizon Architecture, Connection Servers, and Components: application, analysis, and review points linked to the module
- Terminology and decisions in Horizon Architecture, Connection Servers, and Components: application, analysis, and review points linked to the module
- Inputs required for Horizon Architecture, Connection Servers, and Components: application, analysis, and review points linked to the module
- Typical mistakes around Horizon Architecture, Connection Servers, and Components: applied exercise and practical decision from a realistic scenario
02Desktop Pools, Images, Profiles, and Application Delivery4 topics
- Current-state mapping for Desktop Pools, Images, Profiles, and Application Delivery: application, analysis, and review points linked to the module
- Examples and scenarios involving Desktop Pools, Images, Profiles, and Application Delivery: application, analysis, and review points linked to the module
- Diagnostic questions about Desktop Pools, Images, Profiles, and Application Delivery: application, analysis, and review points linked to the module
- Evidence produced through Desktop Pools, Images, Profiles, and Application Delivery: applied exercise and practical decision from a realistic scenario
03User Access, Remote Display Protocols, and Experience4 topics
- Design considerations for User Access, Remote Display Protocols, and Experience: application, analysis, and review points linked to the module
- Roles and responsibilities in User Access, Remote Display Protocols, and Experience: application, analysis, and review points linked to the module
- Exceptions and constraints affecting User Access, Remote Display Protocols, and Experience: application, analysis, and review points linked to the module
- Quality checks for User Access, Remote Display Protocols, and Experience: applied exercise and practical decision from a realistic scenario
04Authentication, Security, and External Access4 topics
- Operating model for Authentication, Security, and External Access: application, analysis, and review points linked to the module
- Tools and workflow steps in Authentication, Security, and External Access: application, analysis, and review points linked to the module
- Handoffs and approvals around Authentication, Security, and External Access: application, analysis, and review points linked to the module
- Escalation points in Authentication, Security, and External Access: applied exercise and practical decision from a realistic scenario
05Monitoring, Helpdesk Views, Logs, and Troubleshooting4 topics
- Performance measures for Monitoring, Helpdesk Views, Logs, and Troubleshooting: application, analysis, and review points linked to the module
- Review routines after Monitoring, Helpdesk Views, Logs, and Troubleshooting: application, analysis, and review points linked to the module
- Improvement actions for Monitoring, Helpdesk Views, Logs, and Troubleshooting: application, analysis, and review points linked to the module
- Sustaining discipline around Monitoring, Helpdesk Views, Logs, and Troubleshooting: applied exercise and practical decision from a realistic scenario
06Capacity, Performance, Storage, and Network Impacts4 topics
- Advanced scenarios in Capacity, Performance, Storage, and Network Impacts: application, analysis, and review points linked to the module
- Failure patterns seen in Capacity, Performance, Storage, and Network Impacts: application, analysis, and review points linked to the module
- Coordination challenges during Capacity, Performance, Storage, and Network Impacts: application, analysis, and review points linked to the module
- Recovery actions for Capacity, Performance, Storage, and Network Impacts: applied exercise and practical decision from a realistic scenario
07Operational Procedures, Updates, and User Support4 topics
- Governance requirements for Operational Procedures, Updates, and User Support: application, analysis, and review points linked to the module
- Data quality checks in Operational Procedures, Updates, and User Support: application, analysis, and review points linked to the module
- Risk controls related to Operational Procedures, Updates, and User Support: application, analysis, and review points linked to the module
- Value measures for Operational Procedures, Updates, and User Support: applied exercise and practical decision from a realistic scenario
08VDI Design Workshop and Rollout Plan4 topics
- Implementation planning for VDI Design Workshop and Rollout Plan: application, analysis, and review points linked to the module
- Readiness questions before VDI Design Workshop and Rollout Plan: application, analysis, and review points linked to the module
- Pilot design for VDI Design Workshop and Rollout Plan: application, analysis, and review points linked to the module
- Lessons learned after VDI Design Workshop and Rollout Plan: applied exercise and practical decision from a realistic scenario
Materials provided
- ○ Slides used during the sessions
- ○ Group activities and practical exercises
- ○ Worksheets, checklists, and templates
- ○ Case studies relevant to the course
- ○ 4D Certificate of Completion issued by 4D Training & Consultancy
- ○ Post-course support for technical queries and guidance
Training Options
Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.
Why choose 4D
4D Training & Consultancy designs technical and professional programs around the client’s operating reality. The course can be adapted to sector requirements, internal systems, team capability, practical use cases, and the level of depth required by the audience.
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