4D Training & Consultancy

SAP

SAP Sales and Distribution (SD) Certification Training

The SAP Sales and Distribution (SD) Certification Training provides professionals with in depth knowledge and skills for managing sales and distribution processes in SAP ERP systems. SAP SD, a core SAP module, handles processes from order management to customer service. This training prepares you to implement and configure SAP SD solutions, focusing on integrating components like Materials Management (MM), Financial Accounting (FI), and Customer Relationship Management (CRM), and understanding the sales and distribution process lifecycle.

Duration confirmed during proposalIn-house, online, or customized deliveryCorporate teams and professional groups

Objectives

  • Understand core SAP SD processes and integration with MM, FI, and CRM.
  • Manage customer, material, and pricing master data.
  • Execute sales order, shipping, and billing operations.
  • Configure pricing procedures and special pricing scenarios.
  • Apply credit management and sales reporting tools.
  • Prepare for SAP SD certification with hands-on practice.

Target audience

  • Sales and Distribution Professionals: Individuals working in sales, customer service, logistics, and distribution roles who want to optimize their processes using SAP.
  • SAP Consultants: Especially those looking to specialize in the SD module or enhance their existing SAP functional expertise.
  • Business Analysts: Professionals who analyze business processes and need to understand how to leverage SAP SD to improve sales and distribution operations.
  • IT Professionals: IT staff involved in the implementation, integration, maintenance, or customization of SAP SD within the broader SAP ecosystem.
  • Project Managers: Managers overseeing SAP implementation projects,1 particularly those related to sales, shipping, billing, and customer processes.
  • Supply Chain and Logistics Managers: Those responsible for the efficient flow of goods and services, from order to delivery.
  • End-users involved in sales and distribution processes who want to gain a deeper understanding of the system.
  • Fresh Graduates with a basic understanding of sales processes who are looking to build a career in SAP.

Program outline

A clear structure for the learning journey.

Program outline

Outline points are grouped in one designed block instead of being treated as separate module cards.

Module 1: Introduction to SAP SD

Overview of SAP ERP and the role of SAP SD

Integration of SD with MM, FI, and CRM

Key business processes supported by SD

Organizational structure in SD

Module 2: Master Data in SAP SD

Customer master data

Material master data

Customer-material info records

Condition master data (pricing, taxes, etc.)

Module 3: Sales Order Processing

Sales document structure and types

Quotation, order creation, and contracts

Item categories and schedule lines

Copy control and document flow

Module 4: Pricing and Conditions

Condition technique fundamentals

Pricing procedure configuration

Discounts, surcharges, taxes, and freight

Special pricing scenarios

Module 5: Shipping and Delivery Processing

Overview of shipping process in SD

Delivery document creation and processing

Picking, packing, and goods issue

Integration with warehouse management

Module 6: Billing and Invoicing

Billing types and processes

Invoice creation and processing

Credit and debit memos

Integration with Financial Accounting (FI)

Module 7: Credit and Risk Management

Customer credit management process

Risk categories and credit control areas

Integration with FI and sales processes

Automatic credit checks and reporting

Module 8: Sales Reporting and Analytics

Standard SD reports and analysis tools

Sales information system (SIS)

User-specific reports and dashboards

Real-time data access with SAP HANA

Module 9: Configuration and Customization

Customizing enterprise structure in SD

Defining and assigning document types

Partner determination procedures

Output determination (emails, print, EDI)

Module 10: Certification Preparation

Review of key configuration and process topics

Common exam questions and best practices

Hands-on exercises and scenarios

Tips for passing the SAP SD certification exam

Materials provided

  • â—‹ Sales scripts and objection-handling guides
  • â—‹ Real-life sales call simulations
  • â—‹ Role-play scenarios and exercises
  • â—‹ Interactive slides and cheat sheets
  • â—‹ 4D Certificate of Completion issued by The Fourth Dimension Training & Consultancy
  • â—‹ Post-course follow-up and guidance

Training Options

Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.

Why choose 4D

At The Fourth Dimension Training & Consultancy, we don't believe in one-size-fits-all solutions. Each course we offer is carefully tailored to meet the unique goals, industry challenges, and team dynamics of your organization. Our expert trainers bring decades of hands-on experience and guide participants using real-world case studies, practical tools, and interactive methods. This ensures not only theoretical understanding but also direct relevance to the day-to-day work of your employees. We collaborate closely with your team to adjust content, language, and examples so that the training resonates deeply and delivers lasting impact.

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