Supply Chain and Logistics
AI-Driven Demand Forecasting and S&OP
This course helps supply chain, planning, and operations teams use data and AI-supported methods to improve demand forecasting and sales and operations planning. Participants learn forecasting concepts, data preparation, forecast accuracy, scenario planning, S&OP governance, and practical ways to combine human judgment with analytics.
Objectives
- Understand demand forecasting methods and AI-supported planning concepts.
- Prepare demand, sales, inventory, and external data for forecasting.
- Measure forecast accuracy, bias, volatility, and planning reliability.
- Use scenario planning to support S&OP decisions and capacity planning.
- Design effective S&OP meetings, roles, metrics, and governance.
- Build a practical roadmap for improving planning maturity.
Target audience
- Demand planners and supply planners
- Supply chain and logistics managers
- Sales, operations, and production planning teams
- Inventory and procurement professionals
- Managers involved in S&OP and business planning
Program outline
A clear structure for the learning journey.
Program outline
Outline points are grouped in one designed block instead of being treated as separate module cards.
Module 1: Demand Forecasting Foundations
Forecasting purpose, horizons, granularity, and planning tradeoffs
Historical demand, sales orders, promotions, seasonality, and volatility
Where AI and analytics improve planning decisions
Module 2: Data Preparation and Forecast Models
Cleaning, classifying, and segmenting demand data
Moving averages, trend, seasonality, causal factors, and machine learning concepts
Selecting methods based on product and demand behavior
Module 3: Forecast Accuracy and Improvement
MAPE, WAPE, bias, forecast value add, and exception reporting
Managing outliers, new products, lost sales, and promotions
Balancing statistical forecast and planner judgment
Module 4: S&OP Process and Governance
Demand review, supply review, reconciliation, and executive S&OP
Roles, decision rights, cadence, and escalation
Connecting S&OP to inventory, capacity, procurement, and finance
Module 5: Scenario Planning and Action Roadmap
What-if scenarios for demand shifts, supply constraints, and service levels
Dashboards and KPIs for planning performance
Workshop: Building an AI-supported forecasting and S&OP improvement plan
Materials provided
- â—‹ Slides used during the sessions
- â—‹ Group activities and exercises
- â—‹ Worksheets and templates
- â—‹ Case studies relevant to the course
- â—‹ 4D Certificate of Completion issued by 4D Training & Consultancy
- â—‹ Post-course support for technical queries and guidance
Training Options
Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.
Why choose 4D
At 4D Training & Consultancy, we do not believe in one-size-fits-all training. Each program is tailored around your organization’s goals, industry realities, team maturity, and operational challenges. Our trainers and consultants use practical case studies, interactive exercises, and workplace-focused discussions so participants can apply what they learn immediately.
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