AI and Data in Business
Enterprise AI Agents and Agentic Workflow Engineering
This in-depth course develops directly applicable capability in Enterprise AI Agents and Agentic Workflow Engineering. It connects Agent Architecture and Work Decomposition, Tool Use and Enterprise Integration, and State, Memory, and Context Engineering to the decisions, controls, and activities participants need to perform in their workplace.
Overview
Practical learning for workplace transfer.
This in-depth course develops directly applicable capability in Enterprise AI Agents and Agentic Workflow Engineering. It connects Agent Architecture and Work Decomposition, Tool Use and Enterprise Integration, and State, Memory, and Context Engineering to the decisions, controls, and activities participants need to perform in their workplace. The five-module curriculum progresses toward Agentic Workflow Engineering Lab, using evidence, scenarios, and work products appropriate to the subject.
Prerequisites
Relevant workplace familiarity is recommended; exact technical prerequisites can be adapted to the participant group.
Objectives
- Analyze agent architecture and work decomposition, including planner, executor, memory, tools, and orchestration components.
- Configure or structure tool use and enterprise integration, including function schemas, api contracts, authentication, and least privilege.
- Evaluate state, memory, and context engineering, including session state, durable memory, summaries, and retrieval.
- Manage control, evaluation, and observability, including human approval gates, policy checks, and escalation paths.
- Apply agentic workflow engineering lab, including model a multi-step enterprise process with decision points.
Target audience
- Professionals responsible for this subject area
- Managers, supervisors, and team leaders
- Analysts, specialists, engineers, or coordinators working with the relevant processes
- Project, implementation, assurance, or improvement team members
- Professionals preparing for broader responsibilities in this field
Program outline
A clear structure for the learning journey.
Outline points are grouped in one designed block instead of being treated as separate module cards.
01Agent Architecture and Work Decomposition3 topics
- Planner, executor, memory, tools, and orchestration components
- Single-agent versus multi-agent workflow decisions
- Deterministic steps, probabilistic decisions, and stop conditions
02Tool Use and Enterprise Integration3 topics
- Function schemas, API contracts, authentication, and least privilege
- Connecting agents to knowledge, business systems, and queues
- Idempotency, transaction boundaries, and error propagation
03State, Memory, and Context Engineering3 topics
- Session state, durable memory, summaries, and retrieval
- Context budgets, data minimization, and tenant isolation
- Preventing stale memory and cross-workflow contamination
04Control, Evaluation, and Observability3 topics
- Human approval gates, policy checks, and escalation paths
- Tracing plans, tool calls, outcomes, latency, and cost
- Task-success evaluation and failure taxonomy
05Agentic Workflow Engineering Lab3 topics
- Model a multi-step enterprise process with decision points
- Configure tools, permissions, retries, and approval controls
- Test abnormal paths and produce an operational runbook
Materials provided
- ○ Course-specific presentation slides
- ○ Guided exercises, scenarios, or configured-environment activities appropriate to the subject
- ○ Course-specific worksheets, checklists, or calculation templates
- ○ Applied workplace case materials
- ○ 4D Certificate of Completion issued by 4D Training & Consultancy
- ○ Post-course support for implementation questions
Training Options
Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.
Why choose 4D
4D Training & Consultancy adapts the program to the client’s operating environment. Delivery combines structured explanation with subject-specific analysis, exercises, and implementation decisions so participants can transfer the learning to real responsibilities without implying vendor authorization.
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