Maintenance, Reliability & Engineering Management
Building Operations and Maintenance Management
This practical course develops directly applicable capability in Building Operations and Maintenance Management. Participants work in depth on Building Systems and Operating Intent, and Daily Building Operations, and Maintenance Program, then convert the methods into tools and actions suited to their workplace.
Objectives
- Apply the principles and methods of building systems and operating intent in a workplace context.
- Apply the principles and methods of daily building operations in a workplace context.
- Apply the principles and methods of maintenance program in a workplace context.
- Apply the principles and methods of contractor and work control in a workplace context.
- Apply the principles and methods of performance and efficiency in a workplace context.
- Apply the principles and methods of operational improvement plan in a workplace context.
Target audience
- Professionals responsible for the subject area
- Managers and supervisors
- Analysts, coordinators, and specialists
- Project and improvement teams
- Employees preparing for broader responsibilities
Program outline
A clear structure for the learning journey.
Program outline
Outline points are grouped in one designed block instead of being treated as separate module cards.
Module 1: Building Systems and Operating Intent
HVAC, electrical, plumbing, fire, vertical transport, and controls
Design intent and operating parameters
System interfaces and critical services
Module 2: Daily Building Operations
Rounds, readings, alarms, permits, and shift handover
Occupant requests and operating schedules
Abnormal condition escalation
Module 3: Maintenance Program
Asset criticality and maintenance strategy
Planned tasks, job plans, and resource scheduling
Statutory inspections and certification
Module 4: Contractor and Work Control
Scopes, access, isolation, and supervision
Work verification and service reports
Safety, housekeeping, and closeout
Module 5: Performance and Efficiency
Comfort, availability, energy, water, and cost
BMS trends and recurring faults
Balancing efficiency with occupant needs
Module 6: Operational Improvement Plan
Backlog, condition, incident, and complaint analysis
Prioritizing repairs and capital upgrades
Building operations scorecard
Materials provided
- ○ Course-specific presentation slides
- ○ Practical exercises and facilitated activities
- ○ Course-specific worksheets, checklists, and templates
- ○ Applied workplace case studies
- ○ 4D Certificate of Completion issued by 4D Training & Consultancy
- ○ Post-course support for implementation questions
Training Options
Programs can be delivered in-house, online, or in a blended format depending on your team's schedule, location, and learning objectives. When an external certificate or exam is included, certification rules and fees remain under the relevant awarding body's policies, while 4D provides the training and preparation support.
Why choose 4D
4D adapts this program to the participant group and workplace context. Delivery combines structured explanation with course-specific exercises, realistic cases, working tools, and an action-planning component so participants can transfer the learning to their roles.
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