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Supply Chain Performance Measurement and Analytics

Focuses on developing key performance indicators (KPIs), analyzing supply chain data, and using analytics to improve decision making. This course equips participants with the tools, methodologies, and analytical skills needed to effectively measure, analyze, and enhance supply chain performance. Participants will learn how to define key metrics, design performance dashboards, and apply data driven decision making to improve supply chain efficiency, responsiveness, and resilience. The training emphasizes practical application through industry examples, hands on Excel/Power BI analytics, and the integration of KPIs with overall business goals. By the end of this training, participants will be able to: Understand the role of performance measurement in supply chain management, Identify and define relevant KPIs across supply chain functions, analyze performance data to uncover trends, gaps, and opportunities, use visual tools and analytics software to drive data driven decision making, align supply chain performance with strategic business outcomes.

Training Outlines


Module 1: Foundations of Supply Chain Performance 
• Understanding performance management in the supply chain context
• Strategic vs. operational metrics
• SCOR model and its application to performance mapping
• Identifying value drivers and performance levers

Module 2: Key Performance Indicators (KPIs) Across the Supply Chain 
• Sourcing and procurement KPIs (cost, lead time, supplier reliability)
• Logistics KPIs (OTIF, transport cost per unit, capacity utilization)
• Inventory KPIs (inventory turnover, stockout rate, DIO)
• Manufacturing KPIs (OEE, yield, cycle time)
• Customer service KPIs (fill rate, order accuracy, response time)

Module 3: Designing and Implementing KPI Dashboards 
• Principles of effective KPI dashboard design
• Selecting the right KPIs for your business model
• Using Excel for real-time performance dashboards
• Introduction to Power BI for advanced visualizations
• Interpreting dashboards for actionable insights

Module 4: Data Analytics for Supply Chain Decision-Making 
• Descriptive, predictive, and prescriptive analytics in SCM
• Data cleansing, transformation, and aggregation
• Root cause analysis using data trends
• Scenario modeling and forecasting techniques
• Using analytics to support S&OP, demand planning, and risk mitigation

Module 5: Performance Benchmarking and Continuous Improvement 
• Internal vs. external benchmarking
• Identifying best-in-class performance
• Gap analysis and target setting
• Integrating Lean and Six Sigma into supply chain improvement
• Creating a performance culture in the supply chain organization

Module 6: Linking Performance to Strategic Goals 
• Translating corporate goals into functional KPIs
• Cascading KPIs across departments and teams
• Balanced scorecards for supply chain
• Governance, reporting, and review cadence
• Aligning incentives and accountability with KPI performance

    Understand the foundations of supply chain performance and value drivers.
    Track and apply KPIs across procurement, logistics, inventory, manufacturing, and customer service.
    Design real-time dashboards in Excel and Power BI for performance monitoring.
    Leverage data analytics for forecasting, scenario planning, and decision-making.
    Benchmark performance and drive continuous improvement using Lean and Six Sigma.
    Align supply chain KPIs with strategic business goals and accountability structures.

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Service Delivery Format

Why 4D?

At The Fourth Dimension Training & Consultancy, we don't believe in one-size-fits-all solutions. Each course we offer is carefully tailored to meet the unique goals, industry challenges, and team dynamics of your organization. Our expert trainers bring decades of hands-on experience and guide participants using real-world case studies, practical tools, and interactive methods. This ensures not only theoretical understanding but also direct relevance to the day-to-day work of your employees. We collaborate closely with your team to adjust content, language, and examples so that the training resonates deeply and delivers lasting impact.

Frequently asked questions

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LOCATION & CONTACT 

Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates 

Email: info@fourdtc.com
Tel: +971 4 576 4947

WhatsApp/Mobile: +971 56 919 0444

In Partnership With

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© 2025 The Fourth Dimension Training and Consultancy FZ LLC
 

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