Do you offer post-training support?

Yes, once you register with 4D you have gained a consultant with you throughout your career if you have any questions, require help in certification or support in your current or future job.

Does this training come with certification?

Yes, all of our training programs offer certifications upon successful completion from 4D. The type of certification varies depending on the course. Some of our trainings come with certifications from our partner Monarch Business School. If you are looking for a specific certification from a specific Entity we can accommodate and provide said service too.

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Certified Professional in Healthcare Quality (CPHQ)

The Certified Professional in Healthcare Quality (CPHQ) program is a globally recognized qualification for professionals involved in improving healthcare quality, patient safety, and operational performance. This course equips participants with the knowledge and practical skills required to lead quality initiatives across healthcare organizations. It covers core domains such as quality leadership, healthcare data analytics, performance improvement, patient safety, population health, and care transitions. Participants will gain a strong foundation in problem-solving, decision-making, and data-driven quality management, enabling them to contribute effectively to clinical and non-clinical quality improvement efforts within hospitals, clinics, and healthcare systems.

Training Outlines

Module 1: Quality Leadership and Integration

Leadership roles in healthcare quality management

Aligning quality initiatives with organizational strategy

Building a culture of quality and safety

Stakeholder engagement and interdisciplinary collaboration

Module 2: Quality Review and Accountability

Quality measurement systems and performance indicators

Regulatory standards and accreditation requirements

Audits, evaluations, and reporting mechanisms

Accountability frameworks in healthcare organizations

Module 3: Health Data Analytics

Healthcare data sources and data governance

Descriptive statistics for healthcare quality measurement

Inferential statistics and data interpretation

Identifying trends, risks, and performance gaps

Using data to support quality improvement decisions

Module 4: Performance and Process Improvement

Quality improvement models and methodologies

Process mapping and root cause analysis

Continuous improvement tools and techniques

Measuring outcomes and sustaining improvements

Module 5: Patient Safety

Patient safety principles and risk management

Error prevention and incident reporting systems

Safety culture assessment

Designing safer care processes

Module 6: Population Health and Care Transitions

Population health concepts and strategies

Managing care across settings and transitions

Reducing readmissions and adverse outcomes

Coordinated, patient-centered care approaches

Tell us about your enquiry today

Why 4D?

4D delivers the CPHQ program through a practical, healthcare-focused approach that goes beyond exam preparation. Our trainers bring real-world experience in healthcare quality, patient safety, and performance improvement, ensuring concepts are grounded in actual hospital and healthcare system practices. The course is aligned with CPHQ competency domains while emphasizing data-driven decision-making, problem-solving, and measurable quality outcomes, enabling participants to confidently apply what they learn within their organizations from day one.

Frequently asked questions

Trainings FAQs

We provide a tailor-made offer for each requirement. For example, if you're a company wanting to train multiple people, we provide a special offer per person and might charge per day rather than per person for large numbers, which would be more beneficial for you. If you are an NGO with a big number of participants, we can also significantly reduce the price per person. If you want the training in a specific venue (like a hotel or event space), we take that into consideration and would be responsible for all arrangements. Rest assured, our prices are among the most competitive in the market and we never like to lose a client. Register your interest and our team will be in contact within 24 hours.

Absolutely! We strongly recommend and provide pre and post-training assessments to ensure the tangible impact and effectiveness of our programs. For instance, we can deploy a mystery shopper experience both before and after a training initiative. This allows us to gather objective data on how the training has influenced real-world performance, customer interaction, and overall skill application within your team. This direct comparison provides invaluable insights into the return on your training investment and helps fine-tune future development strategies.

Our tailor-made trainings are designed to ensure direct applicability to your daily work. We achieve this by incorporating examples, interactive games, practical exercises, and relevant case studies that truly resonate with the trainees. This approach helps them bridge the gap between theory and real-world application. Our consultants don't just present information; they draw from their extensive experience, and crucially, from yours, to develop and apply customized solutions that truly work.

The duration of our 4D's programs is finely tuned to their specific objectives. For training designed to culminate in an international certification from a recognized entity, we adhere to the protocols and timeframes mandated by the certifying body. However, for our bespoke, tailor-made solutions aimed directly at enhancing performance and organizational capabilities, the duration is highly flexible, ranging from intensive one-day workshops to comprehensive two-week programs, all designed to deliver optimal impact and tangible results.